How comfortable would you feel at a workplace where strangers could come into your office off the street? How safe would you feel? How productive could you be when you're constantly looking over your shoulder for an unexpected visitor?
Instances of workplace and school violence are both at all time highs and seem to rising every week. The need for workplace security has never been greater. To protect employees and facilities, organizations of all sizes and industries incorporate visitor management systems into their building security strategies.
A visitor management system tracks the visitors to your building and may also create an ID badge for the visitor to wear while in the building. The increased security measures put employees more at ease in their working environment, allowing them to be more productive.
Organizations of all sizes and industries can easily and affordably implement a visitor management system to monitor visitor traffic in their facility by selecting an appropriate system and making minor facility and policy changes.
7 Steps to Implementing Visitor Management1. SELECT A VISITOR MANAGEMENT SYSTEM.
2. IMPLEMENT ACCESS CONTROL.
4. TRAIN EMPLOYEES.
5. EXPLAIN THE POLICY TO VISITORS.
6. REQUIRE THE VISITORS TO CHECK OUT.
visitor card and check out. Adding this procedure to your policy will give you a comprehensive knowledge of who is in the building at any given time.
7. INCREASED SECURITY PROCEDURES.
VISITOR MANAGEMENT IN ACTIONCommunity Hospital is a 58 bed hospital in rural southwest Michigan that recently implemented a visitor management system. Even with its modest size, the hospital takes patient and employee security very seriously. To improve facility security, the hospital's security committee created a visitor management policy to identify the numerous vendors, visitors, and contractors that visit the hospital on a regular basis.
Previously, visitors were announced at the reception desk and permitted into the hospital without any form of identification. When creating the visitor management policy, the security committee wanted a visitor management system that tracked and identified all building visitors.
Community Hospital stationed a Visitor Log-In System at both of the two public entrances. All visitors through the front door or emergency room doors must pass by a receptionist who asks them to sign in. The other entrances into the hospital require an HID card that is given only to employees.
The visitor management system at the hospital now requires all visitors to sign in and wear an adhesive name badge. The name badge changes color after 24 hours to indicate that the badge has expired. More importantly, the login creates a record of all visitors so the hospital can track vendors and visitors in the building.
Prior to implementing the visitor management policy, the security committee first tested the system in order to work through their questions and uncertainties about visitor management. They set a date to roll out the program to the entire hospital and provided education to the receptionists, employees, and managers.
IMPLEMENTING VISITOR MANAGEMENT