IDville Blog | IDville Receives STELLAService’s Rating for Customer Service Excellence

IDville Receives STELLAService’s Rating for Customer Service Excellence

by todd 2. November 2011 08:49
todd

We are proud to now display the STELLAService EXCELLENT seal on IDville.com!!!!!!!!!!!!!

Customer service has always been a top priority for us. For over 10 years, we have been known for our knowledgeable and friendly customer service and lifetime technical support. Today, we are proud to announce that we have received an EXCELLENT rating from STELLAService, an independent, third-party company that rates the customer service performance of online stores.

STELLAService evaluates companies on every attribute of the online shopping experience from ease of website navigation to interaction with company customer service representatives. STELLAService experienced all of IDville’s customer service while “under cover” to make an objective decision about the company’s service.

As the recipient of an EXCELLENT rating, we are eligible to display the STELLAService seal on IDville.com as a trustmark that objectively and credibly communicates our commitment to quality customer service. The STELLAService criteria are so rigorous that only half of all companies that apply receive a rating seal.

IDville.com is top rated for customer service

You're likely very familiar with several other STELLAService seal recipients such as Zappos.com, Walmart.com, and Amazon.com.

We are very excited to receive this service designation from STELLAService.  It’s very satisfying for our staff to receive this honor which we view as a great testament to all our hard work!

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Todd is an identification expert at IDville with over seven years ID Maker experience. Around IDville, Todd is known for his excessive coffee drinking, beautiful daughters, and impressive ping pong skills.

Currently rated 2.8 by 61 people

  • Currently 2.770492/5 Stars.
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