ID cards can be used to improve relationships between frontline employees and customers by displaying helpful information to customers. They also reassure customers they are working with an official and knowledgeable company representative.
An IDville customer from Cleveland, Ohio, recently shared how his organization is using the ID Maker printer to provide more useful information to customers at several quick oil change locations.
“This is the first ID Maker we have ever purchased. After doing extensive research, we found the ID Maker very affordable while producing a professional ID card. Our customers see these cards everyday in all 37 of our quick oil change locations and have commented on how good they look.
Instead of having our uniform company put names on the shirts, we can now display name, title, hire date and technical certifications. This is much more information presented to our customers in a clean, credit card sized ID card. Our team members are proud to wear them, as it fosters a level of accomplishment as they complete training certifications”
In addition to using ID cards to provide more information to customers, the ID Maker software was also based on customer feedback. The software program is designed to be as simple to use as possible.
David is an IDville Identification Specialist with over seven years product and sales experience. Around IDville, David is known for his new product ideas, sports knowledge and experience as a catalog model (you may have seen him in a previous IDville catalog!).