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IDville Receives STELLAService’s Rating for Customer Service Excellence

by todd 2. November 2011 08:49

We are proud to now display the STELLAService EXCELLENT seal on!!!!!!!!!!!!!

Customer service has always been a top priority for us. For over 10 years, we have been known for our knowledgeable and friendly customer service and lifetime technical support. Today, we are proud to announce that we have received an EXCELLENT rating from STELLAService, an independent, third-party company that rates the customer service performance of online stores.

STELLAService evaluates companies on every attribute of the online shopping experience from ease of website navigation to interaction with company customer service representatives. STELLAService experienced all of IDville’s customer service while “under cover” to make an objective decision about the company’s service.

As the recipient of an EXCELLENT rating, we are eligible to display the STELLAService seal on as a trustmark that objectively and credibly communicates our commitment to quality customer service. The STELLAService criteria are so rigorous that only half of all companies that apply receive a rating seal. is top rated for customer service

You're likely very familiar with several other STELLAService seal recipients such as,, and

We are very excited to receive this service designation from STELLAService.  It’s very satisfying for our staff to receive this honor which we view as a great testament to all our hard work!


Todd is an identification expert at IDville with over seven years ID Maker experience. Around IDville, Todd is known for his excessive coffee drinking, beautiful daughters, and impressive ping pong skills.

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6 Reasons to Choose IDville

by todd 4. October 2011 11:45

We know that there are lots of options for ID cards, systems, and accessories available on the Internet, and if you haven’t purchased from us before, you may wonder, why should I choose IDville? In addition to more than 10 years of experience in the industry, you experience the best service in the industry when you work with IDville:

1. Unmatched Customer Service
First and foremost, our customer service and technical support are unmatched. We endeavor to answer every call in 15 seconds or less by a real person, no recording!

2. Same-Day Shipping
Place your order with us by 6 p.m. EST ship that same day, so you don’t have to wait to implement safety and security initiatives. For products that include engraving, like signage, all you have to do is approve your proof by 3 p.m., and we’ll ship your order same day, too! Custom orders have different ship times. Talk to one of our representatives for more information!

3. FREE & FULL Lifetime ID Maker Support
Just as importantly, we stand behind you...always! IDville offers lifetime support on its ID Maker software and systems and Quantix time & attendance packages . You won't find this service anywhere else in the industry; and you definitely will not find it for FREE.

4. Easy Ordering & Reordering
At IDville, we try to make your ID-related purchases as stress-free as possible every time you purchase. That is why we encourage you to create an account for easy reordering and also why we sell all of our systems with everything you need to get started - one complete package!

5. All of Our Systems
Come with the Best ID Software With IDville's simple and flexible ID Maker Pro software , you can create exactly the ID cards you want - color, logo, photo and type - so quickly and easily you'll be amazed.

6. 30-Day Money-Back Guarantee!
Buy It and Try It With No Risk We stand behind our products, period. If you need to return an unused product for any reason, we'll be happy to credit your account, exchange the item, or give you a refund for the cost of the merchandise (if returned within 30 days from receipt of your order). All you need to do is return the item(s) along with the packing slip; it's that easy. We look forward to working with you soon!


Todd is an identification expert at IDville with over seven years ID Maker experience. Around IDville, Todd is known for his excessive coffee drinking, beautiful daughters, and impressive ping pong skills.

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New Website, Features, and Content at

by todd 8. February 2011 08:37

We recently revealed an entirely new website for IDville! now has enhanced search capabilities, more organized navigation, and expanded product details and views. The new website was created to help our customers better search, shop, and learn about identification. The site has many new features that you will want to take advantage of!


Visit the New IDville.comMore Content – Our new website is home to two new white papers from our identification experts. You can download them both for free in our Knowledge Center. “Secure ID Card Systems for the Healthcare Industry” is full of valuable information for healthcare professionals seeking to create a safer work environment. “ID Card Systems: Why Identify?” outlines the basics of photo identification and the return on investment.

Expanded Product Views –  Get a better view of our products with new product photos and close ups. All product information is now at your fingertips with the information organized by tabs. Click on the different tabs for product details, sizes, and reviews.

New Videos – We added to our popular ID Maker 2.0 software video tutorials to bring you additional video resources to make photo identification easier. Our website now features product demo videos that provide you with a closer look at how ID card systems and accessories work. You can watch our Badge Reel video to help you determine the right badge reel for your organization. For an overview of photo identification, watch our ID Maker and Security videos on our homepage.

Increased Social Media Participation – In addition to our new website, we are also increasing our social media participation. For the last year, we’ve been active on Facebook and our blog. Beginning this month, we’ve also launched a Twitter account you can follow for exclusive deals and security news and information. You can follow us on LinkedIn for company updates, too. When you connect with us on social media, you have access to exclusive discounts, sales, and deals. Join the conversation today!

We hope you enjoy our new website and find it easier to use. If you have any comments or suggestions – features you like, suggested changes or new content ideas – please send them to us! You can send us your thoughts on Facebook, through Twitter, or via email.


Todd is an identification expert at IDville with over seven years experience. Around IDville, Todd is known for his excessive coffee drinking, beautiful daughters, and impressive ping pong skills.

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